About Tailexa

Tailexa is an online pet store for cats and dogs, run by CJM Store in Ottawa, Ontario. We focus on practical, everyday products: water fountains, automatic feeders and litter boxes for cats, and walk, travel, training and grooming essentials for dogs.

How we work

We select products from suppliers and fulfilment partners, check that each listing describes what the product actually is and does, and ship orders to Canada, the United States and several other countries. Orders are processed within 1–2 business days and shipped with tracking.

What you can expect

• Clear information: shipping costs and delivery estimates are shown before you pay. See our Shipping Policy.
• Straightforward returns: eligible items can be returned within 14 days of delivery. See our Refund & Cancellation Policy.
• Real support: questions about an order or a product? Use our contact page and include your order number.

Business information

Tailexa – SmartPet Shop, owned and operated by CJM Store
180 Metcalfe St, Ottawa ON K2P 1P5, Canada